Customized Italy is proud to share the following comments from just a few of our treasured guests.
Maria Teresa was such a knowledgeable and delighful person. She made our visit to Rome all the more memorable. She was terrific!
Thanks so much.
After a long journey home we're back and with great smiles on all faces! Thank you for helping to coordinate a fantastic trip. It was the perfect trip for the young and the not quite so young. You are such an interesting and vivacious person. You represent the US, Italy and of course Visitation in the highest light. It was a sheer joy to meet you and again, thank you for your time and generosity. We had the time of our lives.
Ciao and blessings,
Both Teresa and Grazia were terrific guides. Both knew their subjects inside and outside and were thoughtful in matching their information to their clients. We were a varied sixsome, with very differing needs (in Florence) and all learned a lot from Grazia. The four of us, in Rome, were all thrilled with our neighborhood tour!
Thank you, again, for thinking of and reserving the tickets to visit the Uffizi Gallery and the Academia and David. Your preparations gave us the time to go inside, which we would otherwise have spent in line, and then probably had to leave at the door! The lines were unimaginable—like Disney world at Easter break.
We look forward to talking to you, again—hopefully to arrange more services from your company.
Barbara was the absolute best of the many guides we had throughout Europe!
Her knowledge, combined with her English skills, made our tour excellent.
Touring with Rita is like having a great friend meeting you in a wonderful place and sharing a great glass of wine in the Roman sun; when she takes care of your itnerary it's done...and you just have to show up. Sandra and I look forward to going back again, and again.
We thoroughly enjoyed our tour - Maria Teresa was fantastic, thank you so much. It will be a very happy memory for us. She was such a knowledgeable and informative guide, as well as a charming person.
We saw so much!
I have been meaning to send you a note to thank you for arranging our wonderful Italian trip. Sarah and I had an unforgettable experience!
All of the guides were excellent! I don’t think I can pick out a favorite. I am a big fan of private guided tours, especially when time is limited. Your guides were knowledgeable, friendly, courteous – just great people!
The food was incredible! I honestly don’t think we had a meal that was not above average to superb. We used many of your recommendations.
The city hotels all were located very conveniently, had attentive, helpful staff, unique décor, and good breakfast.
The itinerary was a good mix of tours to historical sites, museums, art, cathedrals, wineries, excursions, and time on our own to explore and relax. You really have it down!
Thanks again for all of your help. The travel connections and scheduling with guides was seamless, allowing us to make the most of our time there.
I am very sure we will be contacting you again in the near future, as Beth is already wondering aloud quite often about when she will get to Italy!
Many thanks for guiding us around Italy with
your great tours and guides. We had a wonderful journey and could not
have done all without you. We hope to return soon and will refer you
with highest praise!
Buon Giorno, Rita!
We are finally back on Minnesota
time, and wanted to say "Grazie" for all your help with our trip. With
our limited time, having the tours helped us see the most important
sites in an efficient manner. Our tour guides, Pina, Fausta, and
Bernardo were wonderful! Their knowledge and enthusiasm for their
country was fun to hear and experience.
are back from our marvelous trip, and we’re still talking about one of
the extraordinary highlights – our guided tour in Rome. It was sensational, and we
all absolutely loved spending that time with you. I’ve been talking
about you ever since we returned, and I eagerly look forward to the chance to
recommend you to friends who visit Italy.
best wishes from Terry, Marshall,
Carol, Merle, Bob and Gloria
Thank you again for organizing
the wonderful tour of ancient Rome with Maria Teresa as our guide. Her
knowledge of Rome was truly impressive and we all really enjoyed her
company. Our children, Alexander and Zachary, were both really
taken with her and our older son, Zachary, learned so much about the
city and its history. The tour made our visit to Rome so memorable. Best Regards,Kara
great. We enjoyed her very much and she did a great job. We felt like VIPs
jumping the line to see the David. I would definitely recommend her.
Our trip to Italy was great and your tour guides were excellent! I
would highly recommend all of them to anyone even remotely interested.Thanks, John
I just wanted to drop you a line to say thanks. All of the tours
were wonderful and interesting. We just got back this past weekend from
Venice. The kids really did not want to leave--and can't wait to return
We had an excellent time in Rome. Our guide Monica was wonderful, full of zest, great interest in
what she is showing us and fun stories. The four hours went very fast. I would
recommend her to anyone wanting the tour. She got us through fast and all of
the guards seemed to know her. Thanks again for making our stay and tour
Betsy and Bruce
Monica, our tour guide was remarkable, very learned and generous
with her time. She was very professional & warm natured. Sara & I will always remember our Roma trip.
The tours were fantastic!!!! We cannot say enough good about our
guide, Fausta. Her English was very good and her knowledge was
outstanding. She could move through a crowd with great ease. She
Thanks, Mary Louise
all want to tell you how fantastic our guide, Fausta, was. We are all
in love with her... her professionalism, and delivery of the
information, her organization. I cannot say enough wonderful things
about her. I would highly, highly recommend her.
I wanted to thank you for all your help with the planning of our
Italian vacation. The tours were great. The guides were very
informative. They kept us moving in order to maximize our
experience, seeing as much as we could in the short time span we
had. We feel we received a good idea of what Venice is like today as
well as its glory in the past. Again, we will gladly recommend your
tours to our friends and family.
are home and dreaming of another time to return to beautiful Italy.
Thanks again and hope all is well.
We are back in the U.S. and want to thank you and especially Monica for a
wonderful Vatican tour. Although there were hundreds of people around
us at all times we were in a world of our own with Monica in charge.
Lots and lots of enthusiasm, energy and especially wonderful and
interesting facts. Great job.
Bruce, Linda, Dick, Dolores and
Now that we are home and trying to get reorganized, I
wanted to drop you a little note. We loved our tour. Monica was
great, thank you so much, I really feel that we got very personalized
attention. Can't wait for our next trip to Italy!!! Thanks again, Robyn
Buon Giorno, Rita!
Yes, our holiday in Italy was
amazing, fun and romantic. Bernardo and Monica were fabulous, gracious and
terrific guides. Well informed, good teachers and conversationalists. We enjoyed our time with each of them very much.
Joe & Cathy
Thank you again for the wonderful tours! We so enjoyed Barbara - she
was so informative with a most appealing Italian humor and wit! She is a
treasure! It was a hot, but most enjoyable 4 days! And Massimo (the driver) was
very sweet with our girls yesterday! I will of course pass along your
name and information to any friends we know who travel to Italy.
Buon Giorno Rita!
The highlight in Rome was definitely our tour with Fausta. She was
wonderful! So knowledgeable about the history and culture of Rome and
Italy. So willing to answer any question we asked. (Both Paul and
Bruce are information junkies!) In the end we felt like we got about 3
tours in one! Her love for the city was very contagious; and we all
left with a great appreciation for Rome, its history, and especially the
Thanks so much for all of your help, patience, suggestions, and general
enthusiasm for Italy. We loved our visit and can't wait to return!
Take care. Ciao!Paul and LoriJenny and Bruce
to thank you for arranging our tour of Rome with Rita E. The time
spent with Rita E., as well as our own driver for our excursion, was well
worth the money. I am so glad to have seen the write up in the travel
section of our local newspaper, The Record, about Customized Italy!!!
It was a very busy day, with lots of other tourists vying for the same
sights but Rita and our driver made it so simple for us to see all we
were hoping to see in Rome. Rita is an absolute delight and her
knowledge of Rome is very impressive. Rita taught us a new appreciation
for the architecture, paintings, and history of Rome that we would not
have learned with a larger tour. When we parted after our day together,
we felt we were leaving behind a dear friend. A one day visit is
certainly not enough time to experience Rome. We left yearning for more
time to explore deeper what Rita shared with us. Needless to say, when
we are able to return to Rome again, it would be with the hope that we
could stay longer and spend time with Rita E. Please keep our
information and add us to any mailing list you may send out. Warm
regards to Rita E and again thank you.
Elizabeth and Phil
Barbara was FANTASTIC!!! Absolutely loved her! She knew her stuff
and kept it very interesting. The boys got a lot of the info as well
and really enjoyed it. It was brutally hot but we still managed to
cover everything in the 4 hours. the bar has been set quite high for
our next guide!
Thank you, Rita!
We had a wonderful time!
The highlight of our entire 10 days in Europe (went on cruise too)
was the 2 days we spent with Roberta. She was absolutely fabulous! We
are so very grateful to her (and you) for the experience.
Roberta's knowledge and inside information made the tour far far better than we had imagined. Thank you and thank her for us.
We look forward to going back in a few years with our 2 sons and we will definitely be calling you again!
I have recommended you to everyone!
Thank you, Thank you, Thank you!!!
Many blessings to you,
I wanted to
let you know how much we loved Roberta. She was everything we could
have hoped for. We hated to say goodbye when it was over! Thank you so
much for all of your help. Our trip was fabulous and having Roberta
made it very special. Grazie!Jenny
was excellent! He studied art history and had us hanging onto every
word he said! He had a wonderful personality also! What a joy!
You are responsible for an unimaginable experience in
Italy for which we will be forever grateful. Everything was perfect!
Barbara and Bernardo, both bursting with information filled
our heads with dates and details we will probably be processing over the next
few months. There is not one part of our trip we would change or do
differently – that’s how good you are Rita! We’ve
already told friends about you and we will continue to spread the word –
I could not imagine anyone customizing the trip better.
are all ready to adopt Barbara! What a great time we had with her……she
is SO knowledgeable and fun to be around. Her zest and love of her
beautiful city of Rome is obvious in all she says and does, and she
shared so much wonderful information with us. All my sisters want to
return someday, as our coin in the Trevi Fountain left our wish. Thank
you so much for not only Barbara, but also for sending us Massimo
to drive for us. He was so sweet and polite, and even brought water,
candy and small gifts for each of us.
And our meeting place was perfect….no
problem finding each other.
talked to Gladys last night and told her of our great experience with
your tour, our appreciation of Barbara, and all that we got to see, and
she said, “See….I told you so!” Thank you again for planning everything
so perfect for us.
If you ever need me as a
referral, you have only to ask!
Many, many thanks again,
We really enjoyed ourselves with Monica
once again. We managed to cover LOTS of territory. I think our tour
turned into a spontaneous adventure with she and the driver thinking of
all of the places in any given area for us to visit. The driver was
great and we wiggled through lots of tight spots. Being guided by
Monica is always a joy and unbelievably informative!
We arrived back in Illinois last night. It was an uneventful flight
for us, and we are spending the day returning to the "real world", of
course. But I did not want another day to go by without thanking you
for your huge role in what truly was the trip of a lifetime.
The guides you arranged for us were outstanding. We fell in love
with Fausta and were so sad to leave her to go to Florence. We were sure
we would never have such and engaging , charming and knowledgeable
guide. And then, of course, we met Bernardo! We all agreed we could have
listened to him talk about the David forever. He is so passionate about
the art, the artists, the city...his city. It was an unforgettable
We all found Marco and Massimo, the drivers we had the most on the
trip, absolutely wonderful. And our driver, David, who took us to Siena and San G.
was really great as well.
SO, I guess what I am saying is that your attention to detail and
your recommendations for options on our trip when we were not with guide
was phenomenal. Thank you so much for making this trip unforgettable.
We can't say enough good things about you or your services and we look
forward to our next trip, and of course the opportunity to recommend you
to our traveling friends.
Karen and Dan, Shane, Amy, Justin and Maggie
On the flight home and just wanted to say thanks as we
thoroughly enjoyed our time in Italy. Marco, Massimo, Bernardo and Monica were
fantastic and would not change a thing they did.
I wanted to let you know how successful and how much my small group enjoyed
your Rome and Florence tours.
I have heard from the group "leader" and two of
the other clients who spoke so well of your guides, their knowledge,
how they made everything so interesting and considered the interest of
each person in the group. They also appreciated their help with other
suggestions for restaurants, shopping etc.
Thanks for your help.
I look forward to working with you again.
I want to thank you and tell you what a wonderful guide we had in
Barbara! She was extraordinary.....so knowledgeable and good at pulling
different parts of history together. The entire group was thrilled with her
and we have been bragging about you and Barbara since we have been home.
Thank you so much for setting us up with the perfect tour. We can't
wait to come back!Sincerely,Anne
I can't tell you how much we appreciated all your planning. Your tour
guides were the best - very entertaining. You made us all love Italy and
want to come back.
had a fabulous trip and really enjoyed both our tours with Barbara and
Cristina! Would highly recommend your company and many thanks to Mike
and Priscilla for recommending your company.
Best wishes and we hope to return soon.
Now that we are back to reality and have the opportunity to reflect
on our wonderful trip we would like to take the time to thank you for
your contribution. Florence and Rome came alive through the good humor,
wit and insight of Bernardo and Barbara. We are still recounting the
stories of Bernardo and laughing with each retelling.
Thanks again and I would happily recommend Customized Italy to friends.
Guides were supberb. Loved Fausta and her amazing breadth of information and style.
Giovanni and big
compliments to his style & delivery along with the vast knowledge
Giovanni has. He had a great way of sharing a lot of information. Really loved him.
Hi Rita, Just wanted to send you a short email regarding our wonderful
trip to your beautiful country. My sister & I had a great trip!!!
Fausta & Barbara could not have made our two days in Rome more
special. The individualized attention made our time spent at the
historical sites and the Vatican all the more memorable. They both made
us feel comfortable, welcome & free to ask any question about the
fabulous sites. They were both very knowledgeable but at the same time
such fun! The one on one attention was the perfect way to see the
sites. I would highly recommend your service to any one that I know
heading to Italy for a holiday. I plan to come back again with my
children & will definitely connect. Thanks again. Enjoy your
We cannot thank you enough for the wonderful experiences that we had
during our trip. From the moment we arrived everything you arranged
worked seamlessly. Upon arriving in Rome we met the driver immediately
and were on our way. All the train transportation worked out perfect.
The meet and greets made what could have been chaotic situations very
easy for us.
In Rome Fausta did an incredible job during the Ancient Rome walking
tour and the tour of Vatican City. She was so knowledgeable and pleasant
to be with. You can tell she loved what she does! We really enjoyed
the time. Rome was hectic, loud, fast paced and bustling. We LOVED
it! Definitely will return for a few days!
Monday, David our driver who took us to Tuscany. There we had an
incredible private wine tasting and lunch. During that stay we visited
Volterra, Montepulciano, toured two fabulous vineyards and Casole
David was truly wonderful. He picked us up on Friday morning and we
were off to Florence. He went out of his way to accommodate us even
making a little side trip in the little town of Greve in Chianti on our
way to Florence. Instead of just dropping us at the hotel he took us
for a brief tour of Florence which was wonderful of him. David's
service was absolutely wonderful. He went above and beyond to be
accommodating. We very much enjoyed the tour with Sabrina. Again she
was very knowledgeable and friendly. She really wanted to be sure that
we saw what we wanted.
All went smooth on the train to Venice. The Venice Land and Sea tour
with Cristina was fun also. She actually took us to see the kitchen in
the Gritti Palace. We took a tour down the Grand Canal. Saw a lot!!!
Once again the train to Milan worked perfect as well as the transfer to
our hotel on Lake Como. Transfer back to Milan airport was flawless.
Again the driver was very nice.
I really would like to commend you on the job that you do. We both
commented several times that thanks to you everything was perfectly
orchestrated. Everyone associated with Customized Italy was so
accommodating. It truly will always be a trip to remember. I would
highly recommend your services to anyone traveling to Italy. We so look
forward to working with you again!! By the way… you were right when we
spoke after our flight was cancelled. As soon a we got there
everything was great. We knew it would be! We had all the confidence
in the world in what you put together. It was good to know we had
someone that we could rely on.
Joann and Doug
Everything was fabulous! I am soooo
very grateful to Stephanie for recommending you to us and have done
nothing but rave about your company and the wonderful tour guides we had
while in Italy. I will be sure to contact you again.
We thank you for the two wonderful and informative tours of Roma. We are so fortunate to have "found you" as all your knowledge has been a great help to us in learning about Ancient Rome and The Vatican. You are Rome's BEST guide!
Molte grazie, arrivederci!
Cynthia & Pete, Kathy & Kevin, Sylvia & Blair
Grant and I are well and are missing Italia. I feel our perception of the world has changed a little because of the knowledge and experiences you shared with us.
Jeff and Grant
Wow!!! What a trip…Monica, Grazia and Leonardo ROCKED!!! We had THE best trip!
Rita, the tours and bits and pieces you organised for us were some of the highlights - really and truly.
Best regards to Leonard - he was lovely! He even babysat a sleeping baby whilst ma and pa had a glass of wine in Monteriggione!!!! Thanks again, Rita.
Jane and Brett H.
Thank you for the wonderful afternoon in Rome. You are a fantastic guide. Harris and Sylvain got so much out of your tour!!! I think it will always be remembered. Hope to find myself in Rome again soon!!!
Thank you again, Betsey
Thanks, Rita, for your outstanding services while we were on our tour. It was unbelieivable with our group of 40 vacationers, how you always made everything come off without a hitch, and made it look like it was effortless and that you were having the time of your life, even when circumstances dictated that we do something other than what was originally planned.
Even the tour services you arranged for us out of your area could not have been better. I know our trip would not have been even half of what it was without your wonderful services and great personality.
If I ever come back, believe me, I'm giving you a call!
Again I must thank you for our fantastic Roma experience. What we wanted to do, in only 5 hours, was truly ridiculous but you totally saved the day and made it fun and informative, meaningful and amazingly, not rushed! You have a great gift for showing Rome in its best light and for being a friend. It was so nice to see you standing on those steps, waiting for us - unforgettable!
I want to thank you over and over for helping us put together our trip. It truly was a once in a life time experience. We haven’t stopped talking about it! Your help and advice was phenomenal. I am so impressed with your work and feel so fortunate to know you and be able to use your business for our travels. We will definitely do this again! Our accommodations were fantastic.
The whole trip couldn’t have been better. Vince and I were thrilled to see our kids take it all in and love it. They spoke Italian, ate the food, loved the sites, enjoyed the people. They were wonderful travelers. To see these young adults being citizens of the world was fabulous.
We loved spending the afternoon with you in Rome.
Much love and again, GRAZIE MILLE!
Martha, Vince, Gaby, Natalia, Alex and Jackie
Thank you for planning our trip in Rome. The Eternal City tour was excellent - touching on many of the highlights. The Vatican tour also was very well planned.
Fausta is an excellent guide, very knowledgeable and personable. We had a wonderful time in Rome and came home with many fond memories.
Thank you again for all you did in planning our trip.
Karen & Jay
We are still raving about you and the tour you gave us. We keep talking about how much time we would have wasted if we didn't have you!
Hope all is well. Thanks again for all your kindness.
Thank you so much for the memorable afternoon in the Vatican. We still talk about it constantly. Thank you also for the lovely photos. They are so much better than what we produced. We look forward to meeting with you again. Our dreams are to return to Rome and to visit Tuscany.
Many thanks again for your generosity and for making our experience so special.
With best wishes always,
Marian, Nick, Nick and Clare
Jesse, Ava and I have talked about you, Italy and Roma all summer. We are working on our Italian. When I am sad or down I just close my eyes and day dream about Italy and our memorable experiences together during the Tuscan Troubadour Tour.
Dio vi benedica (translation is "God Bless You") ~
And I think of you often.